How business interruption insurance really works

The cover that pays your bills when operations stop — and the exclusions that catch tech companies out.

By TechInsurance Editorial · 19 July 2026

What business interruption pays

BI replaces lost revenue when a covered event stops your operations. For a SaaS company that lives on recurring revenue, this can be existential.

Trigger events

A BI policy typically triggers on: fire, flood, malicious damage, breakdown of critical equipment, and — if added — cyber events and denial of access.

The indemnity period

Do not default to 12 months. Choose 18-24 months if replacing infrastructure or rehiring would take that long.

Gotchas for tech businesses

  • Standard BI often excludes losses from a cyber event unless bundled with cyber cover
  • Cloud outages usually need a separate service-provider dependency extension
  • Revenue definition matters — annualised MRR vs booked revenue
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